Big Picture

We work with businesses like yours to create and deliver a strategy that puts the Customer Experience at the centre of your company vision.

Creating the ultimate customer experience can no longer rely on just creating a great website. Exceptional customer experience needs an approach that is joined up across the whole business. At RedEye we work with you to devise and implement a strategy that is going to work for your organisation, gaining buy-in from key stakeholders and, ultimately, making you more money.

Get in contact to find out more
CRO customers

The Customer is Always Right

No, seriously, they are. Our approach is to help you put your customer at the centre of everything you do. To do that we use data about your customer, collected from every touchpoint, combined with our own research to build a clear picture.

Improving the Customer Experience

"Optimising the website experience for our customers is our priority first and foremost. RedEye have helped us to understand our customer and their behaviour online in much more depth, providing insights into our data and user testing. These insights have allowed us to make valuable optimisations to our website that really enhance the journey across our website."

Digital Marketing Manager, Penhaligon's

Are you not quite ready for the 'big picture' yet?

If you just want to get going with some CRO 'quick wins' - head here.

Take me to the Quick Wins

Launching into the ‘bigger picture’ vision with RedEye means:

  • Testing culture

    You develop a culture of testing and continuous experimentation

  • Customer centric

    You make your business genuinely customer centric

  • Collaboration

    You develop collaboration through accessibility to data, best practices and shared objectives across your business

Client phone call

Tailoring the Customer Journey

Personalisation of your customer journey is crucial to improving your customer experience. We work with you to incorporate not just website personalisation, but personalisation that drives a bespoke journey for your customer, using data and user research to back it all up.

Test, Test and Test Again

When your aim is the ‘bigger picture’, a testing culture is key. Every decision, every journey, every design change can be tested. We help you create a culture where all of your decisions about the customer experience can be backed up by data.

Our approach to testing

Take a read of our insights